BoldDesk

BoldDesk is cloud-based Help Desk software that helps provide a fantastic customer support experience. Powerful - Organize all support emails in one place, route them to the appropriate agents, collaborate with teammates, scale across multiple time zones and to thousands of agents of customers. Customizable - Customize every aspect of BoldDesk to meet your specific business requirements. Add attributes that are unique to your product or service. Customize forms. All without code. Use built-in reports to collect insightful real-time data that enable you to make informed decisions on improving customer service. Budget friendly - BoldDesk is budget-friendly. There are no expensive add-ons, contracts, gotchas etc. Get started with the system for just $10 per month and scale as you need.