Cognito

Cognito is an enterprise-ready chatbots platform that enables banks to rapidly meet expectations of the digital native customers by providing personalized, one-on-one banking experiences at scale through their preferred messaging app. Banks can use chatbots built with Cognito platform to provide their customers with: * On-demand access to banking services. Customers can quickly check their balances, apply for a loan, respond to fraud alerts, or make transactions. * Timely product or service recommendations. Customer will receive highly personalized offers based on their profile data or important life events. * 24/7 support. With access to both customer information and a bank’s knowledge base, bots will deliver instant, contextual support for quick problem resolution. * Always on financial planner. Customers conveniently get budget planning tips, important updates on financial health indicators, and more. As a white label chatbot platform, Cognito can be customized according to a bank’s specific needs. The platform enables rapid deployment of branded chatbots for banking and easy integration with the systems of record (ERP, CRM), enabling banks to get to market in weeks, not months.