Loop is voice of the customer software designed to revolutionize the way SaaS companies collect, analyze, and respond to feedback from their customers.
Traditional market research is dying. Customer feedback is growing at an overwhelming pace. And SaaS companies are more than ever competing on their ability to respond. Without access to customer feedback, we cannot change, we cannot grow, and we are destined to fail. By combining natural language processing with a simple and affordable experience, Loop provides SaaS companies with real-time access to customer feedback insights, where traditional market research cannot.