Loyalnow is a NPS platform for SaaS business to learn fast how to improve Customer Satisfaction.
==What is NPS?==
The Net Promoter Score (NPS) is a survey that categorizes your customers into three categories: Promoters, Passives, and Detractors. Your NPS score is calculated by taking the percentage of customers who are Promoters and subtracts the percentage who are Detractors.