Plantt has a goal to bring Customer Experience and Customer Service teams into the 21st century. Plantt helps companies discover bottlenecks, find repetitive conversations, understand their nurture, and identify where automation is needed. On the automation's end, Plantt does all of the "heavy-lifting," offering conversational design and best practices to solve these issues. It provides a tailor-made experience that fits the unique brand and customer needs. Plantt keeps working in the background, knowing when new problems and bottlenecks arise and offer new automation and solutions.