Upaway

Upaway provides on-demand trip support for everyday travelers, which means you can tap a button and get help for virtually all your travel needs. It is a modern travel concierge company, which uses real people to book trips and solve problems in real-time. From assisting travelers with bulky items (like gifts and car seats) and temperature-sensitive items (like medications or breast milk) to handling flight cancellations or re-bookings, Upaway offers travelers an on-demand alternative to waiting on hold with their hotel or airlines’ customer service lines. With an uptick in impacted travel and COVID-19 variants on the rise, Upaway is supporting travelers who have historically been stuck to handle issues on their own and provides them with peace of mind as well as real-time Travel Risk Intelligence data for their destination.